Total Time to Receive Your Order = Lead Time + Shipping Time
Lead Time is the process we process your order and make dresses. It usually takes 20 working days to make a dress. If you need the dress urgently, we can also arrange rush orders. For rush order, dress can be finished in 10 working days.
- Standard Order: takes 15-20 working days to complete.
- Rush Order: takes 5-10 working days to complete.
- In Stock Dresses: ship in 3 working days.
Shipping usually takes 3-8 working days depending on shipping option you selected.
Once your order has been dispatched, a notification e-mail will be sent to inform you the tracking number and shipping status.
Order of multiple items will be shipped in one package. Unless otherwise stated, the total time to receive your order should be calculated using the longest estimated time for items in your order.
- Standard Shipping: The cost-effective option ships to all major destinations in 6-8 days. All standard shipping orders are eligible for shipping discounts according to package size and destination.
- Expedited Shipping: The fastest option ships to all major destinations in 3-5 days. All Expedited Shipping orders are eligible for shipping discounts according to package size and destination.
We use major shipping company, including EMS, UPS, FedEx, TNT, and DHL, for different destinations.
Track your order
Please log in with your email address and password first. An order summary page will provide you with detailed information about your current and past orders. After your order is shipped, a tracking number will be displayed. Use the tracking number to track it via the carrier's web site.
Shipping cost is calculated based on the total weight of your order and the location to which the order is shipping. You can check shipping cost for individual item on each product page, and combined shipping charge when checkout.
During checkout you will be presented with shipping options. Select the shipping method and price that best meets your needs.
What if I'm not at home when the dress arrived?
You need to sign for the parcel upon delivery. In case delivery is failed, the parcel will be forwarded to your local post office, and a notice will be left in your mailbox. You need to go collect it with your driver's license from post office.
Do you offer shipping discount for multiple items?
Yes we offer combined shipping discount for multiple items. Shipping cost is calculated by total weight of your order. Please check shipping charge when you checkout.