Questions? Concerns? Comments? We are happy to answer any questions you may have.
Please use the form below to send us a message. You can also email directly to firstname.lastname@example.org
Frequently Asked Questions
Sorry we could not falitate trying of our dresses, as we only sell online at the moment. If you are not sure about the style or sizing, please go to a local shop and try a few similar dresses. Then you will feel more confident to place order online.
Our production lead time is 20 working days, and shipping takes three to five days. So after you place order, you can expect to receive the dress within a month. Rush order is usally delivered in two and a half weeks.
Click the "My Account" and then "My Orders" link at the top right corner to check your orders status.
You can return it for a refund if there's any quality issues. We feel appreciated if you could please take measurements carefully, we'll make exactly as what you specified. Please understand we are a small business, it would be a lot of cost for us if customers return the dress because they do not like the style or taking measurements wrong. In this case, we can alter the dress to fit for free or do our best to work out a solution.
We ship everywhere in the world! Our international shipping rate is calculated on the WEIGHT of your shipment, the shipment method you choose and your destination address. You can always check the shipping costs in your shopping cart before making a payment. Please note that importation of merchandise into your country may result in additional customs taxes, brokerage and/or duty fees upon delivery of your order. We can't anticipate these fees, and will not be able to reimburse you for any additional fees incurred.